:root{--bg:#fbfbfd;--card:#fff;--text:#1d1d1f;--muted:#6e6e73;--line:#d2d2d7;--soft:#f5f5f7;--accent:#0071e3;--accent-hover:#0077ed;--error:#e30000;--ok:#1d8348;--warn:#b25e00;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light dark}@media (prefers-color-scheme:dark){:root{--lightningcss-light: ;--lightningcss-dark:initial;--bg:#000;--card:#1c1c1e;--text:#f5f5f7;--muted:#a1a1a6;--line:#424245;--soft:#2c2c2e;--accent:#2997ff;--accent-hover:#4aa8ff;--ok:#30d158;--warn:#ff9f0a}}*{box-sizing:border-box}html,body{min-height:100%;margin:0}body{background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;font-family:-apple-system,BlinkMacSystemFont,SF Pro Display,SF Pro Text,Helvetica Neue,Helvetica,Arial,sans-serif;line-height:1.4}button,input,select,textarea{font:inherit;color:inherit}.login{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.login main{width:100%;max-width:380px}.login{background:var(--soft)}.login main{max-width:420px}.brand{margin-bottom:20px}.brand-main{filter:brightness(0);width:240px;max-width:70%;height:auto;margin:0 auto 24px;display:block}.brand-malls{grid-template-columns:repeat(4,1fr);align-items:center;margin:0;padding:0;list-style:none;display:grid}.brand-malls li{justify-content:center;padding:6px 10px;display:flex}.brand-malls li+li{border-left:1px solid var(--line)}.brand-malls img{object-fit:contain;filter:brightness(0);opacity:.65;width:100%;max-width:72px;max-height:32px;display:block}@media (prefers-color-scheme:dark){.brand-main,.brand-malls img{filter:none}}@media (width<=360px){.brand-malls{grid-template-columns:repeat(2,1fr);row-gap:12px}.brand-malls li:nth-child(3){border-left:0}}.panel{background:var(--card);box-shadow:0 0 0 1px color-mix(in srgb, var(--line) 60%, transparent), 0 12px 32px -16px #0000002e;border-radius:20px;padding:32px 28px 28px}.login h1{letter-spacing:-.01em;margin:0 0 6px;font-size:28px;font-weight:600;line-height:1.15}.sub{color:var(--muted);margin:0 0 24px;font-size:16px}.login form .btn{margin-top:16px}.fields{text-align:left;position:relative}.float{display:block;position:relative}.float+.float{margin-top:16px}.fields input{border:1px solid var(--line);background:0 0;border-radius:8px;outline:none;width:100%;height:56px;padding:0 16px;font-size:17px;transition:border-color .15s,box-shadow .15s;display:block}.float span{background:var(--card);color:var(--muted);pointer-events:none;padding:0 4px;font-size:17px;transition:top .15s,font-size .15s,color .15s;position:absolute;top:50%;left:12px;transform:translateY(-50%)}.float input:focus+span,.float input:not(:placeholder-shown)+span{font-size:12px;top:0}.float input:focus+span{color:var(--accent)}.fields input:focus{border-color:var(--accent);box-shadow:inset 0 0 0 1px var(--accent)}@media (prefers-reduced-motion:reduce){.float span{transition:none}}.fields.invalid input{border-color:var(--error);box-shadow:none}.fields.invalid input:focus+span{color:var(--error)}.go{z-index:2;border:1px solid var(--line);width:36px;height:36px;color:var(--muted);cursor:pointer;background:0 0;border-radius:50%;justify-content:center;align-items:center;transition:all .15s;display:flex;position:absolute;bottom:10px;right:10px}.go.ready{background:var(--accent);border-color:var(--accent);color:#fff}.go svg{width:16px;height:16px}.go.loading svg{display:none}.go.loading:after,.btn.loading:after{content:"";border:2px solid;border-right-color:#0000;border-radius:50%;width:16px;height:16px;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.error-text{color:var(--error);text-align:left;margin:16px 0 0;font-size:14px}.hint{color:var(--muted);margin-top:24px;font-size:13px}.shell{max-width:720px;margin:0 auto;padding:0 20px 64px}.topbar{background:color-mix(in srgb, var(--bg) 85%, transparent);-webkit-backdrop-filter:saturate(180%)blur(20px);backdrop-filter:saturate(180%)blur(20px);z-index:10;justify-content:space-between;align-items:center;padding:20px 0;display:flex;position:sticky;top:0}.topbar .who{color:var(--muted);font-size:14px}.topbar .who strong{color:var(--text);font-size:15px;font-weight:600;display:block}.link{color:var(--accent);cursor:pointer;background:0 0;border:0;padding:6px 0;font-size:15px}h2.title{letter-spacing:-.01em;margin:24px 0 8px;font-size:40px;font-weight:600;line-height:1.1}.intro{color:var(--muted);margin:0 0 24px;font-size:17px}.card{background:var(--card);box-shadow:0 1px 2px #0000000a, 0 0 0 1px color-mix(in srgb, var(--line) 50%, transparent);border-radius:18px;margin-bottom:24px;padding:24px}.quota{align-items:center;gap:14px;margin-bottom:24px;display:flex}.quota .bar{background:var(--soft);border-radius:3px;flex:1;height:6px;overflow:hidden}.quota .bar span{background:var(--accent);border-radius:3px;height:100%;transition:width .3s;display:block}.quota .num{color:var(--muted);white-space:nowrap;font-size:14px}.notice{background:var(--soft);color:var(--muted);border-radius:12px;padding:14px 16px;font-size:15px}.notice.ok{background:color-mix(in srgb, var(--ok) 14%, transparent);color:var(--ok);margin-bottom:20px}.notice.err{background:color-mix(in srgb, var(--error) 12%, transparent);color:var(--error);margin-bottom:20px}.q{margin-bottom:22px}.q>label.lbl{margin-bottom:4px;font-size:15px;font-weight:600;display:block}.q .help{color:var(--muted);margin-bottom:8px;font-size:13px}.q .req{color:var(--error)}.input,.select,.textarea{background:var(--card);border:1px solid var(--line);border-radius:12px;outline:none;width:100%;padding:13px 14px;font-size:17px;transition:border-color .15s,box-shadow .15s}.textarea{resize:vertical;min-height:110px}.input:focus,.select:focus,.textarea:focus{border-color:var(--accent);box-shadow:0 0 0 4px color-mix(in srgb, var(--accent) 25%, transparent)}.q.invalid .input,.q.invalid .select,.q.invalid .textarea{border-color:var(--error)}.q .msg{color:var(--error);margin-top:6px;font-size:13px}.choices{flex-wrap:wrap;gap:8px;display:flex}.chip{cursor:pointer}.chip input{opacity:0;pointer-events:none;position:absolute}.chip span{border:1px solid var(--line);background:var(--card);border-radius:980px;padding:9px 16px;font-size:15px;transition:all .15s;display:inline-block}.chip input:checked+span{background:var(--accent);border-color:var(--accent);color:#fff}.chip input:focus-visible+span{box-shadow:0 0 0 4px color-mix(in srgb, var(--accent) 25%, transparent)}.stars{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.stars .scale{color:var(--muted);margin-left:8px;font-size:13px}.stars:focus-visible{outline-offset:4px;border-radius:6px;outline:2px solid #ff9f0a}.stars .star{width:1em;height:1em;font-size:34px;line-height:1;display:inline-block;position:relative}.stars .star-base,.stars .star-fill{position:absolute;top:0;left:0}.stars .star-base{color:var(--line)}.stars .star-fill{color:#ff9f0a;white-space:nowrap;pointer-events:none;overflow:hidden}.stars .half{cursor:pointer;background:0 0;border:0;width:50%;height:100%;padding:0;position:absolute;top:0}.stars .half.left{left:0}.stars .half.right{right:0}.file{align-items:center;gap:12px;display:flex}.file input{display:none}.file .name{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}.btn{background:var(--accent);color:#fff;cursor:pointer;border:0;border-radius:980px;justify-content:center;align-items:center;gap:8px;min-height:48px;padding:0 28px;font-size:17px;transition:background .15s;display:inline-flex}.btn:hover{background:var(--accent-hover)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn.secondary{background:var(--soft);color:var(--accent);min-height:38px;padding:0 18px;font-size:15px}.btn.full{width:100%}.section{margin:40px 0 16px;font-size:24px;font-weight:600}.hist{margin-bottom:12px;padding:18px 20px}.hist .row{justify-content:space-between;align-items:center;gap:12px;display:flex}.hist .date{font-size:15px;font-weight:500}.badge{background:var(--soft);color:var(--muted);border-radius:980px;padding:4px 12px;font-size:13px;font-weight:500}.badge.in_progress{background:color-mix(in srgb, var(--warn) 15%, transparent);color:var(--warn)}.badge.resolved{background:color-mix(in srgb, var(--ok) 15%, transparent);color:var(--ok)}.hist .reply{background:var(--soft);border-radius:12px;margin-top:12px;padding:12px 14px;font-size:14px}.hist .reply b{color:var(--muted);text-transform:uppercase;letter-spacing:.04em;margin-bottom:2px;font-size:12px;display:block}.hist details{margin-top:10px}.hist summary{cursor:pointer;color:var(--accent);font-size:14px}.hist dl{margin:10px 0 0;font-size:14px}.hist dt{color:var(--muted);margin-top:8px;font-size:12px}.hist dd{white-space:pre-wrap;margin:0}.center{min-height:100vh;color:var(--muted);justify-content:center;align-items:center;display:flex}.center-text{text-align:center}.part{border-top:1px solid var(--line);margin-top:28px;padding-top:4px}.part .section{margin-top:20px;font-size:20px}.hist dd .reply{margin-top:8px}